We are interested in using QuickBooks Desktop DataSync for Infusionsoft (hopefully you can guide us on which one is best for us). I have a few questions about the functionality to see if it will work for us:– Will manual payments be recorded (cash, check etc)?
Yes, any payments in Infusionsoft will sync into QuickBooks Desktop as a Received payment.
– If payments in Infusionsoft are back dated, will this be reflected in Quickbooks?
Yes, the payment date in Infusionsoft is sent over in QuickBooks as the payment date for the Received Payment.
– If a subscription is created how will this display in Quickbooks? (E.g. we sell a $24k product in 3 $8k payments. We would like an order to be created for the total value of $24k and then each payment of $8k to be credited against that order until it is fully paid.)
As the subscriptions become invoiced, it is the invoices that are synced in to QuickBooks – so it works for one-time as well as subscription based sales. The payment is always associated with the customer in QuickBooks Desktop.
– What happens if an order in Infusionsoft is refunded / cancelled? Will this be fully reflected in Quickbooks?
Yes, refunded orders are synced as Credit Memos in QuickBooks Desktop
– What happens if an order is changed after the fact (e.g. order total, 1-off payment vs subscription, client details etc)? Are all edits synced back to Quickbooks?
Yes, updates to invoices and additional payments are synced back into QuickBooks Desktop.
There is a 7-day fully functional trial account at https://infusionsoft.echoware.net.
In order to sync financial information such as invoices, payments and credits, select the ‘Financials’ option.